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How to influence and persuade / Jo Owen.

By: Publisher: Harlow, England : Pearson, 2012Edition: Second editionDescription: xviii, 244 pages ; 22 cm Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780273776796
Subject(s): LOC classification:
  • HD30.3 .O95 2012
Contents:
Introduction -- The ten pillars of influence -- Whispers of influence: the persuasive conversation -- Active listening : two ears and one mouth -- Earning the currency of influence : trust -- Act the part -- Win/win-win -- Give to take -- Play the right tune -- The spider's web : building incremental commitment -- Build your platform -- Turning dreams into reality -- Influence in practice -- Moments of truth -- The myths and realities of influence -- Index.
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Item type Current library Collection Call number Copy number Status Notes Date due Barcode
BOOK Ajman Library Ajman Library 1 Available VIRTUAITEM 0330326
BOOK Al Dhafra Library Al Dhafra Library 1 Available VIRTUAITEM 0330325
BOOK Al Fujairah Library Al Fujairah Library 1 Available VIRTUAITEM 0330324
BOOK Emirates National Library 1 Available VIRTUAITEM 0361080

"First published in Great Britain in 2010 as How To Influence."

Includes index.

Introduction -- The ten pillars of influence -- Whispers of influence: the persuasive conversation -- Active listening : two ears and one mouth -- Earning the currency of influence : trust -- Act the part -- Win/win-win -- Give to take -- Play the right tune -- The spider's web : building incremental commitment -- Build your platform -- Turning dreams into reality -- Influence in practice -- Moments of truth -- The myths and realities of influence -- Index.

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