How to influence and persuade /
Owen, Jo.
How to influence and persuade / Jo Owen. - Second edition. - xviii, 244 pages ; 22 cm.
"First published in Great Britain in 2010 as How To Influence." Includes index.
Introduction -- The ten pillars of influence -- Whispers of influence: the persuasive conversation -- Active listening : two ears and one mouth -- Earning the currency of influence : trust -- Act the part -- Win/win-win -- Give to take -- Play the right tune -- The spider's web : building incremental commitment -- Build your platform -- Turning dreams into reality -- Influence in practice -- Moments of truth -- The myths and realities of influence -- Index.
9780273776796
Communication in management.
Influence (Psychology)
Psychology, Industrial.
HD30.3 / .O95 2012
How to influence and persuade / Jo Owen. - Second edition. - xviii, 244 pages ; 22 cm.
"First published in Great Britain in 2010 as How To Influence." Includes index.
Introduction -- The ten pillars of influence -- Whispers of influence: the persuasive conversation -- Active listening : two ears and one mouth -- Earning the currency of influence : trust -- Act the part -- Win/win-win -- Give to take -- Play the right tune -- The spider's web : building incremental commitment -- Build your platform -- Turning dreams into reality -- Influence in practice -- Moments of truth -- The myths and realities of influence -- Index.
9780273776796
Communication in management.
Influence (Psychology)
Psychology, Industrial.
HD30.3 / .O95 2012