Services marketing management : (Record no. 45374)

MARC details
000 -LEADER
fixed length control field 00840cam a2200241 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230110144735.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 071015s2006 enkm b a001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 98-030331
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 04700891166 (pbk. : alk. paper)
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9980.5
Item number .K375 2006
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Edition number 21
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Kasper, Hans.
245 10 - TITLE STATEMENT
Title Services marketing management :
Remainder of title a strategic perspective /
Statement of responsibility, etc. by Hans Kasper, Piet van Helsdingen, Mark Gabbott.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Chichester ;
-- New York :
Name of publisher, distributor, etc. John Wiley,
Date of publication, distribution, etc. c2006.
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 554 p. :
Other physical details ill. ;
Dimensions 25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. 511-542) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
General subdivision Marketing
-- Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service industries
General subdivision Marketing
-- Management.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Gabbott, Mark.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Helsdingen, Piet van.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Date acquired Total Checkouts Barcode Date last seen Copy number Price effective from Koha item type Public note
    Library of Congress Classification     Ras Al Khaimah Library Ras Al Khaimah Library Ras Al Khaimah Library 01/10/2023   0234784 01/10/2023 1 01/10/2023 BOOK VIRTUAITEM