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	1.	Customer information exchange, ethical frameworks and gender in the Arab business world / Ali D. Al Shamali and Kenneth L. Wild. by Al-Shamali, Ali Wild, Keneth L Series: The Emirates occasional papers ; 46 Publication details: Abu Dhabi : Emirates Center for Strategic Studies and Research, 2002 Availability: Items available for loan: Al Fujairah Library (2). Emirates National Library (4). Ras Al Khaimah Library (1). Umm Al Quwain Library (2). Place hold Add to cart (remove)
	2.	Customer relationship management / Ed Peelen. by Peelen, Ed Language: English Original language: Dutch Publication details: Harlow, England ; New York : FT Prentice Hall, c2005 Availability: Items available for loan: Al Dhafra Library (1). Al Fujairah Library (1). Ras Al Khaimah Library (1). Umm Al Quwain Library (1). Place hold Add to cart (remove)
	3.	Command performance : the art of delivering quality service / with a preface by John E. Martin. Series: The Harvard business review book series Publication details: Boston, MA : Harvard Business School Press, c1994 Availability: Items available for loan: Dibba Al-Fujairah Library (1). Ras Al Khaimah Library (1). Place hold Add to cart (remove)
	4.	How to win customers and keep them for life / Michael LeBoeuf. by LeBoeuf, Michael Publication details: London : piatkus, c1987 Availability: Items available for loan: Emirates National Library (1). Ras Al Khaimah Library (1). Place hold Add to cart (remove)
	5.	Customer care excellence : how to create an effective customer focus / Sarah Cook. by Cook, Sarah, 1955- Edition: 5th ed., Fully updated. Publication details: London ; Philadelphia : Kogan Page, 2008 Online access: Table of contents only Contributor biographical information Availability: Items available for loan: Emirates National Library (2). Ras Al Khaimah Library (1). Umm Al Quwain Library (1). Place hold Add to cart (remove)
	6.	Customer connections : new strategies for growth / Robert E. Wayland, Paul M. Cole. by Wayland, Robert E. (Robert Edwin), 1946- Cole, Paul M. (Paul Michael), 1958- Publication details: Boston, Mass : Harvard Business School Press, c1997 Availability: Items available for loan: Emirates National Library (2). Place hold Add to cart (remove)
	7.	Delighting customers is ....: A collection of one liners worth a thousand words. / Gangadhar Denton. by Krishna, Gangadhar Gangadhar, Krishna Publication details: [no place] : The author, 2014 Availability: Items available for loan: Emirates National Library (4). Place hold Add to cart (remove)