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Customer care excellence : how to create an effective customer focus / Sarah Cook.

By: Publication details: London ; Philadelphia : Kogan Page, 2008.Edition: 5th ed., Fully updatedDescription: vi, 280 p. : ill. ; 24 cmISBN:
  • 0749450665
  • 9780749450663
Subject(s): DDC classification:
  • 658.8/12 22
LOC classification:
  • HF5415.5 .C6635 2008
Online resources:
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Holdings
Item type Current library Collection Call number Copy number Status Notes Date due Barcode
BOOK Emirates National Library 1 Available VIRTUAITEM 0352934
BOOK Emirates National Library 2 Available VIRTUAITEM 0353003
BOOK Ras Al Khaimah Library RKLM0 1 Available VIRTUAITEM 0265047
BOOK Umm Al Quwain Library Umm Al Quwain Library 1 Available VIRTUAITEM 0265056

Includes bibliographical references (p. [270-272]) and index.

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