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Managing risk in communication encounters : strategies for the workplace / Vincent R. Waldron, Jeffrey W. Kassing.

By: Contributor(s): Publication details: Los Angeles : SAGE, c2011.Description: xiii, 257 p. : ill ; 23 cmISBN:
  • 1412966671 (pbk. : acidfree paper)
  • 9781412966672 (pbk. : acid-free paper)
Subject(s): LOC classification:
  • HD30.3 .W345 2011
Contents:
Introduction : a theoretical model for managing workplace risk -- Delivering and seeking feedback -- Managing emotion -- Resisting bullying and harassment -- Negotiating workplace relationships -- Monitoring organizational romance -- Dealing with difference -- Expressing dissent -- Proposing new ideas -- Responding to difficult team members -- Conclusion : risk and next-generation challenges.
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Holdings
Item type Current library Collection Call number Copy number Status Notes Date due Barcode
BOOK Ajman Library Ajman Library 1 Available VIRTUAITEM 0284964

Includes bibliographical references and index.

Introduction : a theoretical model for managing workplace risk -- Delivering and seeking feedback -- Managing emotion -- Resisting bullying and harassment -- Negotiating workplace relationships -- Monitoring organizational romance -- Dealing with difference -- Expressing dissent -- Proposing new ideas -- Responding to difficult team members -- Conclusion : risk and next-generation challenges.

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