MARC details
| 000 -LEADER |
| fixed length control field |
01311cam a2200265 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20230110150149.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
120327s2011 caum b a001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
| LC control number |
2009-035794 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
1412966671 (pbk. : acidfree paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9781412966672 (pbk. : acid-free paper) |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
| Classification number |
HD30.3 |
| Item number |
.W345 2011 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Waldron, Vincent R. |
| 245 10 - TITLE STATEMENT |
| Title |
Managing risk in communication encounters : |
| Remainder of title |
strategies for the workplace / |
| Statement of responsibility, etc. |
Vincent R. Waldron, Jeffrey W. Kassing. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
| Place of publication, distribution, etc. |
Los Angeles : |
| Name of publisher, distributor, etc. |
SAGE, |
| Date of publication, distribution, etc. |
c2011. |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
xiii, 257 p. : |
| Other physical details |
ill ; |
| Dimensions |
23 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
| Formatted contents note |
Introduction : a theoretical model for managing workplace risk -- Delivering and seeking feedback -- Managing emotion -- Resisting bullying and harassment -- Negotiating workplace relationships -- Monitoring organizational romance -- Dealing with difference -- Expressing dissent -- Proposing new ideas -- Responding to difficult team members -- Conclusion : risk and next-generation challenges. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Business communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Communication in organizations. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Conflict management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Interpersonal communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Risk |
| General subdivision |
Sociological aspects. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Kassing, Jeffrey W. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Source of classification or shelving scheme |
Library of Congress Classification |