Operations management : improving customer service / Richard J. Schonberger, Edward M. Knod, Jr.

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Publication details: Homewood, IL : Irwin, c1991.Edition: 4th ed., International student edDescription: xvii, 926 p. : ill. ; 23 cmISBN:

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Item type	Current library	Call number	Copy number	Status	Notes	Date due	Barcode
BOOK	Emirates National Library		1	Available	VIRTUAITEM		0256156

Includes bibliographical references and index.

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