Command performance : (Record no. 52322)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00802nam a2200217 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230110145351.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090629s1994 maua g 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0875845622 |
| 050 #0 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .C625 1994 |
| 245 00 - TITLE STATEMENT | |
| Title | Command performance : |
| Remainder of title | the art of delivering quality service / |
| Statement of responsibility, etc. | with a preface by John E. Martin. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston, MA : |
| Name of publisher, distributor, etc. | Harvard Business School Press, |
| Date of publication, distribution, etc. | c1994. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx, 260 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 440 #4 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | The Harvard business review book series |
| 500 ## - GENERAL NOTE | |
| General note | Articles originally published in the Harvard business review since 1982. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Quality control. |
| 730 0# - ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Harvard business review. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Date acquired | Total Checkouts | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Dibba Al-Fujairah Library | Dibba Al-Fujairah Library | Dibba Al-Fujairah Library | 01/10/2023 | 0256717 | 01/10/2023 | 1 | 01/10/2023 | BOOK | VIRTUAITEM | |||||
| Library of Congress Classification | Ras Al Khaimah Library | Ras Al Khaimah Library | 01/10/2023 | 0254940 | 01/10/2023 | 1 | 01/10/2023 | BOOK | VIRTUAITEM |
