000 00636nam a2200205 a 4500
005 20230110151534.0
008 150215s2014 ii g 001 0 eng d
020 _a9789948229506
050 0 _aHF5415.5
_b.K55 2014
100 1 _aKrishna, Gangadhar.
245 1 0 _aDelighting customers is ....:
_bA collection of one liners worth a thousand words. /
_cGangadhar Denton.
260 _a[no place] :
_bThe author,
_c2014.
300 _a233 p. ;
_c22 cm.
500 _aIncludes index.
650 0 _aCustomer relations.
650 0 _aCustomer services.
650 0 _aCustomer stisfaction.
700 1 _aGangadhar, Krishna
942 _2lcc
999 _c72524
_d72524