000 01218cam a2200253 i 4500
005 20230110151227.0
008 140612t20122012enkm a001 0 eng
020 _a9780273776796
050 4 _aHD30.3
_b.O95 2012
100 1 _aOwen, Jo.
245 1 0 _aHow to influence and persuade /
_cJo Owen.
250 _aSecond edition.
264 1 _aHarlow, England :
_bPearson,
_c2012
300 _axviii, 244 pages ;
_c22 cm.
337 _aunmediated
_2rdamedia.
338 _avolume
_2rdacarrier.
500 _a"First published in Great Britain in 2010 as How To Influence."
500 _aIncludes index.
505 0 _aIntroduction -- The ten pillars of influence -- Whispers of influence: the persuasive conversation -- Active listening : two ears and one mouth -- Earning the currency of influence : trust -- Act the part -- Win/win-win -- Give to take -- Play the right tune -- The spider's web : building incremental commitment -- Build your platform -- Turning dreams into reality -- Influence in practice -- Moments of truth -- The myths and realities of influence -- Index.
650 0 _aCommunication in management.
650 0 _aInfluence (Psychology)
650 0 _aPsychology, Industrial.
942 _2lcc
999 _c68918
_d68918