000 02333cam a2200313 a 4500
005 20230110150454.0
008 130121s2012 nyua 001 0 eng
010 _a2011-033261
020 _a0814417833 (pbk.)
020 _a9780814417836 (pbk.)
040 _aDLC
_cDLC
_dDLC
050 0 0 _aHF5549.12
_b.B453 2012
082 0 0 _a658.3/02
_223
100 1 _aBelker, Loren B.
245 1 4 _aThe first-time manager /
_cLoren B. Belker, Jim McCormick, and Gary S. Topchik.
250 _a6th ed.
260 _aNew York :
_bAMACOM, American Management Association,
_cc2012.
300 _aviii, 232 p. :
_bill. ;
_c23 cm.
500 _aIncludes index.
505 0 _aThe road to management -- Starting out -- Building trust and confidence -- Show your appreciation -- Being an active listener -- The new manager's job and pitfalls to avoid -- Dealing with your superiors -- Choosing a managerial style of your own -- Building a team dynamic -- Managing problem employees -- Hiring and interviewing -- Training team members -- Managing change : dealing with resistance -- Disciplining the employee -- "Oh my God! I can't fire anyone!" -- Having a legal awareness -- No secrets -- The human resources department -- The current state of loyalty -- Is there such a thing as motivation? -- Understanding risk inclination -- Encouraging initiative and innovation -- Improving outcomes -- The generation gap -- Writing job descriptions -- Doing performance appraisals -- Salary administration -- Having emotional intelligence -- Developing a positive self-image -- Managing your own time -- The written word -- The grapevine -- Your best friend : delegation -- A sense of humor -- Managing, participating in, and leading meetings -- Taking center stage : the role of public speaking in your career -- Coping with stress -- Having balance in your life -- A touch of class.
650 0 _aOffice management.
650 0 _aSupervision of employees.
700 1 _aMcCormick, Jim.
700 1 _aTopchik, Gary S.
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2lcc
999 _c62388
_d62388