| 000 | 00655nam a2200205 a 4500 | ||
|---|---|---|---|
| 005 | 20230110145451.0 | ||
| 008 | 090713s1991 caua g 000 0 ara d | ||
| 020 | _a1560520841 | ||
| 050 | 4 |
_aHF5415.33.U5 _bS3 1991 |
|
| 100 | 1 | _aScott, Dru. | |
| 245 | 1 | 0 |
_aRevised customer satisfaction : _bthe other half of your job / _cDru Scott. |
| 250 | _aRev. ed | ||
| 260 |
_aLos Altos, Calif. : _bCrisp Publications, _cc1991 |
||
| 300 |
_aiv, 112 p. : _bill. ; _c26 cm. |
||
| 440 | 0 | _aFifty-Minute series | |
| 500 | _aCover title : Customer satisfaction. | ||
| 650 | 0 |
_aConsumer satisfaction _zUnited States. |
|
| 740 | 0 | _aCustomer satisfaction. | |
| 942 | _2lcc | ||
| 999 |
_c53746 _d53746 |
||