000 00624nam a2200193 a 4500
005 20230110145423.0
008 090706s1994 ilua g 000 0 eng d
020 _a1884926266
050 4 _aHF5415.5
_b.M13 1994
100 1 _aMacNeill, Debra J.
245 1 0 _aCustomer service excellence /
_cDebra J. MacNeill.
260 _aBurr Ridge, Ill. :
_bBusiness One Irwin/Mirror Press,
_cc1994.
300 _a92 p. :
_bill. ;
_c26 cm.
490 1 _aThe Business skills express series
504 _aIncludes bibliographical references.
650 0 _aCustomer services.
830 0 _aBusiness skills express series
942 _2lcc
999 _c53091
_d53091