000			00717nam a2200193 a 4500
005			20230110145409.0
008			090702s1993 nyua g 001 0 eng d
020			_a0029266254 (pbk.)
020			_a0029266262 (cloth)
050		0	_aHD62.15 _b.R63 1993
100	1		_aRoberts, Harry V.
245	1	0	_aQuality is personal : _ba foundation for total quality management / _cHarry V. Roberts, Bernard F. Sergesketter.
260			_aNew York : _bFree Press ; _aToronto : _bMaxwell Macmillan Canada ; _aNew York : _bMaxwell Macmillan International, _cc1993.
300			_axiv, 169 p. : _bill. ; _c25 cm.
500			_aIncludes index.
650		0	_aTotal quality management.
700	1		_aSergesketter, Bernard F.
942			_2lcc
999			_c52729 _d52729