| 000 | 01193cam a22003135a 4500 | ||
|---|---|---|---|
| 005 | 20230110144657.0 | ||
| 008 | 070603s2006 cau 000 0 eng | ||
| 010 | _a2006-927097 | ||
| 020 | _a1412929520 (cased) | ||
| 020 | _a1412929539 (paper) | ||
| 035 | _a14368933 | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 |
_aHD9980.5 _b.H595 2006 |
|
| 100 | 1 | _aHollins, Bill. | |
| 245 | 1 | 0 |
_aManaging service operations / _cBill Hollins, Sadie Shinkins. |
| 250 | _a1st ed. | ||
| 260 |
_aThousand Oaks, CA : _bSage Publications, _c2006. |
||
| 263 | _a0609 | ||
| 300 |
_axii, 299 p. : _bill. ; _c24 cm. |
||
| 650 | 0 |
_aService industries _xManagement |
|
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy0666/2006927097-t.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0666/2006927097-d.html |
| 906 |
_a0 _bibc _corignew _d2 _eepcn _f20 _gy-gencatlg |
||
| 942 | _2lcc | ||
| 999 |
_c44714 _d44714 |
||