| 000 | 00856cam a22002778a 4500 | ||
|---|---|---|---|
| 005 | 20230110144641.0 | ||
| 008 | 070508s2004 enkm b a001 0 eng | ||
| 015 | _aGBA4-Z8172 | ||
| 020 | _a0826467644 | ||
| 020 | _a1844800512 (pbk.) | ||
| 035 | _a(OCoLC)53912685 | ||
| 050 | 4 |
_aHD9980.5 _b.W76 2004 |
|
| 092 | _a338.4068 W9301m | ||
| 100 | 1 | _aWright, J. Nevan. | |
| 245 | 1 | 4 |
_aThe management of service operations / _cJ. Nevan Wright and Peter Race. |
| 250 | _a2nd ed. | ||
| 260 |
_aLondon : _bThomson Learning, _c2004. |
||
| 300 |
_axxi, 346 p. : _bill. ; _c24 cm. |
||
| 500 | _aPrevious ed.: London: Cassell, 1999. | ||
| 504 | _aIncludes bibliographical references (p. 341-342) and index. | ||
| 650 | 0 | _aService industries workers. | |
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 | _aRace, Peter. | |
| 942 | _2lcc | ||
| 999 |
_c44429 _d44429 |
||