| 000 | 00921cam a22002414a 4500 | ||
|---|---|---|---|
| 005 | 20230110144528.0 | ||
| 008 | 070103s2003 enkm b a001 0 eng | ||
| 010 | _a2002-074962 | ||
| 020 | _a0335209556 (pbk.) | ||
| 020 | _a0335209564 | ||
| 043 | _ae-uk--- | ||
| 050 | 0 | 0 |
_aJN425 _b.P75 2003 |
| 245 | 0 | 0 |
_aProviding quality in the public sector : _ba practical approach to improving public services / _cLucy Gaster and Amanda Squires ; with John Crawley ... [et al.] |
| 260 |
_aMaidenhead, England ; _aPhildelphia : _bOpen University Press, _c2003. |
||
| 300 |
_axiv, 292 p. : _bill. ; _c24 cm. |
||
| 440 | 0 | _aPublic policy and management. | |
| 504 | _aIncludes bibliographical references (p. [272]-284) and index. | ||
| 650 | 0 |
_aMunicipal services _zGreat Britain _xManagement. |
|
| 650 | 0 |
_aPublic administration _zGreat Britain. |
|
| 700 | 1 |
_aGaster, Lucy, _d1940- |
|
| 700 | 1 | _aSquires, Amanda J. | |
| 942 | _2lcc | ||
| 999 |
_c42988 _d42988 |
||