Krishna, Gangadhar. <br/><br/>
Delighting customers is ....:  A collection of one liners worth a thousand words. / 
Gangadhar Denton. 
 - [no place] :  The author,  2014. 
 - 233 p. ;  22 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9789948229506 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer services.<br/>Customer stisfaction.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .K55 2014