Owen, Jo. creator text enk 2012 2012 Second edition. monographic eng

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xviii, 244 pages ; 22 cm. Introduction -- The ten pillars of influence -- Whispers of influence: the persuasive conversation -- Active listening : two ears and one mouth -- Earning the currency of influence : trust -- Act the part -- Win/win-win -- Give to take -- Play the right tune -- The spider's web : building incremental commitment -- Build your platform -- Turning dreams into reality -- Influence in practice -- Moments of truth -- The myths and realities of influence -- Index. Jo Owen. "First published in Great Britain in 2010 as How To Influence." Includes index. Communication in management Influence (Psychology) Psychology, Industrial HD30.3 .O95 2012 9780273776796 140612 20230110151227.0