01218cam a2200253 i 4500 20230110151227.0 140612t20122012enkm a001 0 eng 9780273776796 HD30.3 .O95 2012 Owen, Jo. How to influence and persuade / Jo Owen. Second edition. Harlow, England : Pearson, 2012 xviii, 244 pages ; 22 cm. unmediated rdamedia. volume rdacarrier. "First published in Great Britain in 2010 as How To Influence." Includes index. Introduction -- The ten pillars of influence -- Whispers of influence: the persuasive conversation -- Active listening : two ears and one mouth -- Earning the currency of influence : trust -- Act the part -- Win/win-win -- Give to take -- Play the right tune -- The spider's web : building incremental commitment -- Build your platform -- Turning dreams into reality -- Influence in practice -- Moments of truth -- The myths and realities of influence -- Index. Communication in management. Influence (Psychology) Psychology, Industrial. lcc 68918 68918 0 0 lcc 0 0 AJMM AJM AJM 2023-01-10 0 0330326 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM 0 0 lcc 0 0 DHFM DHF DHF 2023-01-10 0 0330325 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM 0 0 lcc 0 0 EMN EMN 2023-01-10 0 0361080 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM 0 0 lcc 0 0 FUJM FUJ FUJ 2023-01-10 0 0330324 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM