TY - BOOK AU - Mountain,Anita. AU - Davidson,Chris TI - Working together: organizational transactional analysis and business performance /œcAnita Mountain and Chris Davidson T2 - A Fifty-Minute series book SN - 0566088460 (hardback : alk. paper) AV - HD58.7 .M6888 2011 PY - 2011/// CY - Farnham, Surrey, Burlington, VT PB - Ashgate Pub. KW - Business communication KW - Organizational behavior KW - Psychology, Industrial KW - Transactional analysis N1 - Includes bibliographical references and index; Introduction : principles and values of transactional analysis -- Context of people at work -- The basis of communication -- Getting to be an effective communicator - - Recognition -- Agreeing the way forward -- Extending our styles repertoire -- Ignoring realities : awareness and discounting -- The games we play -- Telling the story -- The relationship between individuals and the organization -- Integrative leadership -- Culture -- Bullying -- Stress and life balance -- Concepts for thriving -- Countering anger & conflict -- Conclusion ER -