Mountain, Anita..

Working together : organizational transactional analysis and business performance /œcAnita Mountain and Chris Davidson. - Farnham, Surrey ; Burlington, VT : Ashgate Pub., 2011. - xiv, 271 p. : ill. ; 26 cm. - A Fifty-Minute series book .

Includes bibliographical references and index.

Introduction : principles and values of transactional analysis -- Context of people at work -- The basis of communication -- Getting to be an effective communicator - - Recognition -- Agreeing the way forward -- Extending our styles repertoire -- Ignoring realities : awareness and discounting -- The games we play -- Telling the story -- The relationship between individuals and the organization -- Integrative leadership -- Culture -- Bullying -- Stress and life balance -- Concepts for thriving -- Countering anger & conflict -- Conclusion.

0566088460 (hardback : alk. paper) 9780566088469 (hardback : alk. paper)


Business communication.
Organizational behavior.
Psychology, Industrial.
Transactional analysis.

HD58.7 / .M6888 2011