Working together : organizational transactional analysis and business performance /cAnita Mountain and Chris Davidson.
- Farnham, Surrey ; Burlington, VT : Ashgate Pub., 2011.
- xiv, 271 p. : ill. ; 26 cm.
- A Fifty-Minute series book .
Includes bibliographical references and index.
Introduction : principles and values of transactional analysis -- Context of people at work -- The basis of communication -- Getting to be an effective communicator - - Recognition -- Agreeing the way forward -- Extending our styles repertoire -- Ignoring realities : awareness and discounting -- The games we play -- Telling the story -- The relationship between individuals and the organization -- Integrative leadership -- Culture -- Bullying -- Stress and life balance -- Concepts for thriving -- Countering anger & conflict -- Conclusion.