Waldron, Vincent R. <br/><br/>
Managing risk in communication encounters :  strategies for the workplace / 
Vincent R. Waldron, Jeffrey W. Kassing. 
 - Los Angeles :  SAGE,  c2011. 
 - xiii, 257 p. :  ill ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Introduction : a theoretical model for managing workplace risk -- Delivering and seeking feedback -- Managing emotion -- Resisting bullying and harassment -- Negotiating workplace relationships -- Monitoring organizational romance -- Dealing with difference -- Expressing dissent -- Proposing new ideas -- Responding to difficult team members -- Conclusion : risk and next-generation challenges. 
<br/><br/><label>ISBN: </label>1412966671 (pbk. : acidfree paper) 9781412966672 (pbk. : acid-free paper) 
<br/><br/><label>LCCN: </label>2009-035794 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Communication in organizations.<br/>Conflict management.<br/>Interpersonal communication.<br/>Risk--Sociological aspects.
<br/><br/><label>LC Class. No.: </label>HD30.3  / .W345 2011