Professional discretion in welfare services : beyond street-level bureaucracy /
by Tony Evans.
- Burlington, VT : Ashgate, c2010.
- 185 p. ; 25 cm.
- Contemporary social work studies. .
- Contemporary social work studies. .
Includes bibliographical references and index.
The street-level bureaucracy perspective and discretion -- Social services street-level bureaucracies -- Management and professionals : arguments and perspectives on discretion -- Researching discretion : the case study outlined -- "Managers" are they all the same? -- Senior managers and the remote control of practice -- Local managers and practitioners : conflict or collaboration in supervision?