Evans, Tony.

Professional discretion in welfare services : beyond street-level bureaucracy / by Tony Evans. - Burlington, VT : Ashgate, c2010. - 185 p. ; 25 cm. - Contemporary social work studies. . - Contemporary social work studies. .

Includes bibliographical references and index.

The street-level bureaucracy perspective and discretion -- Social services street-level bureaucracies -- Management and professionals : arguments and perspectives on discretion -- Researching discretion : the case study outlined -- "Managers" are they all the same? -- Senior managers and the remote control of practice -- Local managers and practitioners : conflict or collaboration in supervision?

0754674916 (hardback) 1409408485 (ebook) 9780754674917 (hardback) 9781409408482 (ebook)

2010-007091


Administrative discretion.
Social service.
Social work administration.
Social workers.

HV41 / .E964 2010

361.0068