TY  - BOOK
AU  - Evans,James R.
AU  - Evans,James R.
TI  - Quality management, organization, and strategy
SN  - 9780538469371
AV  - HD62.15 .E93 2011
PY  - 2011///
CY  - [Mason, Ohio?]
PB  - South-Western, Cengage Learning
KW  - Total quality management
N1  - "International ed" - cover; Previous ed.: published as Quality & performance excellence. 2007; Includes bibliographical references and indexes
ER  -