00830cam a2200217 a 4500 20230110145810.0 110406s2011 xxca g b 001 0 eng 9780538469371 HD62.15 .E93 2011 Evans, James R. (James Robert), 1950- Quality management, organization, and strategy / James R. Evans. 6th ed. [Mason, Ohio?] : South-Western, Cengage Learning, 2011. xii, 388 p. : ill. ; 24 cm. "International ed" - cover. Previous ed.: published as Quality & performance excellence. 2007. Includes bibliographical references and indexes. Total quality management. Evans, James R. (James Robert), 1950- Quality & performance excellence. lcc 56892 56892 0 0 lcc 0 0 EMN EMN 2023-01-10 0 0269050 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM