@book{56892,
	author = {Evans, James R. and Evans, James R.},
	title = {Quality management, organization, and strategy /},
	publisher = {South-Western, Cengage Learning,},
	year = {2011.},
	address = {[Mason, Ohio?]  :},
	edition = {6th ed.},
	note = {"International ed" - cover.}
}