Willcocks, Leslie. Rediscovering public services management / Leslie Willcocks, Jenny Harrow. - London ; New York : McGraw-Hill Book Co., 1992. - 341 p. : ill. ; 24 cm. Includes index. ISBN: 0077074300 Subjects--Topical Terms: Public administration. LC Class. No.: JF1351 / .W44 1992