00655nam a2200205 a 4500 20230110145451.0 090713s1991 caua g 000 0 ara d 1560520841 HF5415.33.U5 S3 1991 Scott, Dru. Revised customer satisfaction : the other half of your job / Dru Scott. Rev. ed Los Altos, Calif. : Crisp Publications, c1991 iv, 112 p. : ill. ; 26 cm. Fifty-Minute series Cover title : Customer satisfaction. Consumer satisfaction United States. Customer satisfaction. lcc 53746 53746 0 0 lcc 0 0 EMN EMN 2023-01-10 0 0258483 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM