MacNeill, Debra J. <br/><br/>
Customer service excellence / 
Debra J. MacNeill. 
 - Burr Ridge, Ill. :  Business One Irwin/Mirror Press,  c1994. 
 - 92 p. :  ill. ;  26 cm. 
 - The Business skills express series .
 - Business skills express series .
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>1884926266 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .M13 1994