TY  - BOOK
AU  - Schmidt,Warren H.
AU  - Finnigan,Jerome P.
TI  - TQManager: a practical guide for managing in a total quality organization 
SN  - 1555425593 (recycled, alk. paper)
AV  - HD62.15 .S363 1993
PY  - 1993///
CY  - San Fransisco
PB  - Jossey-Bass
KW  - Total quality management
N1  - Includes bibliographical references (p. 185-187) and index
ER  -