TY  - BOOK
AU  - Bone,Diane
TI  - The business of listening: a practical guide to effective listening 
T2  - A Fifty-Minute series book
SN  - 1560522860
AV  - BF323.L5 B8 1994
PY  - 1994///
CY  - Menlo Park, Calif.
PB  - Crisp Publications
KW  - Communication in management
KW  - Listening
KW  - Oral communication
N1  - On the title of the cover : Improve personal productivity through better listening
ER  -