TY - BOOK AU - Victor,Bart AU - Boynton,Andrew C. TI - Invented here: maximizing your organization's internal growth and profitability SN - 0875847986 (alk. paper) AV - HD58.8 .V53 1998 PY - 1998/// CY - Boston, Mass PB - Harvard Business School Press KW - Customer services KW - Management KW - Organizational change KW - New products N1 - Includes bibliographical references (p. 235-241) and index ER -