TY - BOOK AU - Cloete,Fanie AU - Petroni,Giorgio SN - 1586035487 AV - JF1525.A8 N495 2005 PY - 2005/// CY - Amsterdam, Washington, DC PB - IOS Press KW - Internet in public administration KW - Public administration KW - Technological innovations N1 - Includes bibliographical references ER -