TY - BOOK AU - Scott,Dru TI - The telephone and Time management: making it a tool and not a tyrant SN - 093196153x AV - HF5541.T4 S36 1988 PY - 1988/// CY - Los Altos, Calif. PB - Crisp Publications KW - Telephone etiquette KW - Telephone in business KW - Time management ER -