TY - BOOK AU - Davenport,Thomas H. AU - Prusak,Laurence TI - Working knowledge: how organizations manage what they know SN - 0875846556 (alk. paper) AV - HD58.82 .D38 1998 PY - 1998/// CY - Boston, Mass PB - Harvard Business School Press KW - Industrial management KW - Information resources management KW - Organizational learning N1 - Includes bibliographical references (p. 179-187) and index ER -