TY - BOOK AU - Johansson,Henry J. TI - Business process reengineering: breakpoint strategies for market dominance SN - 0471938831 (cloth) AV - HD62.15 .B87 1993 PY - 1993/// CY - Chichester, New York PB - Wiley KW - Industrial management KW - Just-in-time systems KW - Reengineering (Management) KW - Total quality management N1 - Includes bibliographical references and index ER -