Business process reengineering : breakpoint strategies for market dominance /
Henry J. Johansson... [et al.]
- Chichester ; New York : Wiley, 1993.
- xiv, 241 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0471938831 (cloth) 0471950882 (paper)
Industrial management. Just-in-time systems. Reengineering (Management) Total quality management.