TY  - BOOK
AU  - Chang,Richard Y.
TI  - Continuous process improvement: a practical guide to improving processes for measurable results 
SN  - 0749416521
AV  - TS155 .C3963 1995
PY  - 1995///
CY  - London
PB  - Kogan Page Limited
KW  - Production management
KW  - Quality control
ER  -