Chang, Richard Y. Continuous process improvement : a practical guide to improving processes for measurable results / Richard Y. Chang. - London : Kogan Page Limited, c1995. - vii, 109 p. : ill. ; 26 cm. - Quality improvement series . ISBN: 0749416521 Subjects--Topical Terms: Production management.Quality control. LC Class. No.: TS155 / .C3963 1995