TY - BOOK AU - Thomke,Stefan H. TI - Managing product and service department: text and cases SN - 0073023019 (alk. paper) AV - HF5415.153 .T485 2007 U1 - 658.5 22 PY - 2007/// CY - Boston, Mass. PB - McGraw-Hill/Irwin KW - New products KW - Management KW - Case studies KW - Product management N1 - Includes bibliographical references and index ER -