01554cam a2200385 a 4500 20230110144731.0 071001s2007 njua b 001 0 eng 2006-024219 0131875523 (alk. paper) 9780131875524 (alk. paper) (OCoLC)70698948 (OCoLC)ocm70698948 14464732 DLC DLC YDX BAKER NLGGC SITPL YDXCP DLC HF5415.13 .L5883 2007 658.8 22 85.40 bcl Lovelock, Christopher H. Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. 6th ed. Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007. xx, 648 p. : ill. ; 29 cm. Includes bibliographical references and indexes. Customer services Marketing. Marketing Management. Professions Marketing. Service industries Marketing. Wirtz, Jochen. Table of contents only http://www.loc.gov/catdir/toc/ecip0618/2006024219.html 7 cbc orignew 1 ecip 20 y-gencatlg lcc 45236 45236 0 0 lcc 0 0 FUJM FUJ FUJ 2023-01-10 0 0234543 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM 0 0 lcc 0 0 RKLM RKL RKL 2023-01-10 0 0234542 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM 0 0 lcc 0 0 UQLM UQL UQL 2023-01-10 0 0234544 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM