01163pam a22003014a 4500 20230110144731.0 070930s2003 njua b 001 0 eng 2001-059311 0130933872 (OCoLC)ocm48618650 12618336 DLC DLC YDX DLC pcc HD62.15 .G64 2003 658.4/013 21 Goetsch, David L. Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis. 4th ed. Upper Saddle River, N.J. : Prentice Hall, c2003. xviii, 858 p. : ill. ; 25 cm. Includes bibliographical references and index. Total quality management. Davis, Stanley, 1931- 7 cbc orignew 1 ocip 20 y-gencatlg lcc 45223 45223 0 0 lcc 0 0 FUJM FUJ FUJ 2023-01-10 0 0234519 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM 0 0 lcc 0 0 RKLM RKL RKL 2023-01-10 0 0234518 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM