TY  - BOOK
AU  - Peppard,Joe
AU  - Rowland,Philip
TI  - The essence of business process re-engineering
SN  - 0133107078
PY  - 1995///
CY  - Hertfordshire
PB  - Prentice Hall
KW  - Organizational change
KW  - Reengineering (Management)
KW  - Organisations
KW  - Development
N1  - Includes bibliographical references and index
ER  -