Peppard, Joe. The essence of business process re-engineering / Joe Peppard and Philip Rowland. - Hertfordshire : Prentice Hall, c1995. - x, 256 p. ; 23 cm. - Essence of management series. . Includes bibliographical references and index. ISBN: 0133107078 LCCN: gb 95-030748 Nat. Bib. No.: GB95-30748 Subjects--Topical Terms: Organizational change.Reengineering (Management) Subjects--Index Terms: Organisations Development.