01036cam a22002774a 4500 20230110144049.0 060501s2005 enka b 001 0 eng 2005-040020 027368177X 13864890 DLC DLC DLC eng dut pcc HF5415.5 .P44 2005 658.8/12 22 Peelen, Ed. Customer relationship management / Ed Peelen. Harlow, England ; New York : FT Prentice Hall, c2005. xvi, 433 p. : ill. ; 25 cm. Includes bibliographical references and index.. Customer relations Management. 7 cbc orignew 1 ocip 20 y-gencatlg lcc 39882 39882 0 0 lcc 0 0 DHFM DHF DHF 2023-01-10 0 0177681 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM 0 0 lcc 0 0 FUJM FUJ FUJ 2023-01-10 0 0177680 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM 0 0 lcc 0 0 RKLM RKL RKL 2023-01-10 0 0173367 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM 0 0 lcc 0 0 UQLM UQL UQL 2023-01-10 0 0173368 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM