00553nam a2200181 a 4500 20230110142618.0 090706s1994 enka g 001 0 eng d HD62.15 .R67 1993 Ross, Joel E. Total quality management : text, cases, and readings / by Joel E. Ross. 2nd ed. London : Kogan Page, 1994. xi,465p. : ill. ; 23cm. Includes index. Total quality management. Total quality management Case studies. lcc 27979 27979 0 0 lcc 0 0 AJMK AJM AJM 2023-01-10 0 0256665 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM 0 0 lcc 0 0 EMN EMN 2023-01-10 0 0373228 2023-01-10 00:00:00 1 2023-01-10 BK VIRTUAITEM