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Providing quality in the public sector : a practical approach to improving public services / Lucy Gaster and Amanda Squires ; with John Crawley ... [et al.]
Series: Public policy and managementPublication details: Maidenhead, England ; Phildelphia : Open University Press, 2003.Description: xiv, 292 p. : ill. ; 24 cmISBN:- 0335209556 (pbk.)
- 0335209564
- JN425 .P75 2003
| Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| BOOK | Emirates National Library | 1 | Available | VIRTUAITEM | 0222146 |
Includes bibliographical references (p. [272]-284) and index.
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