Customer connections : (Record no. 71374)

MARC details
000 -LEADER
fixed length control field 00706cab a2200193 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230110151446.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 151012s1997 maua g b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0875847994 (alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780875847993
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .W39 1997
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Wayland, Robert E.
Fuller form of name (Robert Edwin),
Dates associated with a name 1946-
245 10 - TITLE STATEMENT
Title Customer connections :
Remainder of title new strategies for growth /
Statement of responsibility, etc. Robert E. Wayland, Paul M. Cole.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Boston, Mass :
Name of publisher, distributor, etc. Harvard Business School Press,
Date of publication, distribution, etc. c1997.
300 ## - PHYSICAL DESCRIPTION
Extent xi, 265 p. :
Other physical details ill. ;
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. 253-260) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Cole, Paul M.
Fuller form of name (Paul Michael),
Dates associated with a name 1958-
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Barcode Date last seen Copy number Price effective from Koha item type Public note
    Library of Congress Classification     Emirates National Library Emirates National Library 01/10/2023   0397396 01/10/2023 1 01/10/2023 BOOK VIRTUAITEM
    Library of Congress Classification     Emirates National Library Emirates National Library 01/10/2023   0397624 01/10/2023 2 01/10/2023 BOOK VIRTUAITEM